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Shannon Madden

Shannon Madden, LPC

Therapist in Arizona

Practical, experienced counseling for life changes

Continue with Shannon Review online therapy options on BetterHelp.
  • 26 years experience
  • Cognitive behavioral focus
  • Arizona based

About Shannon

Shannon Madden is a Licensed Professional Counselor (LPC) with 26 years in mental health work. She trained at the University of Phoenix and Northern Arizona University and has spent decades responding to crisis and helping people manage life changes. Shannon draws on her long experience in emergency settings and organizational roles to offer steady, practical support.

Her approach is down-to-earth and interactive. She often uses Cognitive Behavioral Therapy to identify unhelpful thoughts and practical exercises to shift behavior. Shannon explains brain science in clear language so clients can see why changes happen. She uses gentle humor early on to ease tension and build rapport.

Shannon has worked in crisis counseling for fire and emergency departments and in hospital emergency rooms. She has also held leadership roles supporting service members and overseeing intake for a behavioral health hospital. That background shapes her focus on coping with trauma, stress, and major life transitions.

People come to her for help with anxiety, depression, grief, sleep struggles, anger, and stress related to caregiving or career changes. She also addresses longer standing concerns like family of origin issues, codependency, and chronic illness adjustment. Sessions aim to leave people with clear ideas they can use between meetings.

Shannon sees clients in Arizona and conducts work in English. Before booking, confirm current session options and formats so they match your needs. To begin, follow the site process to be matched and schedule according to availability.

This summary is based on the profile information listed on BetterHelp.

How Shannon’s Approaches Work Online

Shannon commonly uses Cognitive Behavioral Therapy and Client-Centered Therapy. CBT focuses on identifying unhelpful thoughts and testing new behaviors to reduce symptoms like anxiety and depression. Client-Centered Therapy emphasizes listening, empathy, and helping people feel heard so they can decide the next steps.

She also integrates elements of Emotionally-Focused Therapy when relationships or attachment concerns come up, helping people name emotions and try new ways of connecting. Together these approaches aim to give clear tools and a supportive space to practice changes outside sessions.

Finding the right approach is a collaborative process. Shannon will talk with you about your goals and preferences and adjust methods over time. She works with clients to pick techniques that feel useful and doable in daily life.

Session formats are not specified here, so please confirm current options before booking. Online sessions can make it easier to fit counseling into work and family schedules, reduce travel time, and allow shorter check-ins when needed. Speak with the intake process to learn which session formats Shannon is offering and how they can fit into your routine.

Frequently asked questions

What kinds of concerns does Shannon help with?

She works with stress, anxiety, depression, grief, sleep problems, anger, trauma and abuse, and coping with life changes, among other issues.

What is her general therapy style?

Shannon uses a practical, client-centered style that often includes worksheets and behavioral tasks to change unhelpful thinking and patterns.

How much experience does she have?

She brings 26 years of experience in crisis counseling, emergency settings, military behavioral health, and hospital intake work.

Where is she based and what are her credentials?

Shannon practices in Arizona and holds the LPC credential, Licensed Professional Counselor.

Which languages are supported?

Sessions are offered in English only.

Can international clients work with her?

She does not accept international clients at this time.

How does payment and cost work?

Cost varies with location and therapist availability; sessions use a subscription that can be canceled at any time.

What are the first steps to begin therapy?

Use the Start Therapy button, complete the short matching questionnaire, and then schedule sessions according to therapist availability.

Therapists on BetterHelp do not prescribe medication. A doctor can talk with you about medical options. If you are thinking about suicide, call or text 988; in an emergency, call 911.

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